Online Psychotherapy in Ontario
Fees and insurance
Session fees, the free 15-minute consultation, cancellations, and using extended health benefits for online psychotherapy in Ontario.
Free
15-minute consultation
A chance to share what you're looking for, ask questions, and get a feel for my approach.
Find a time to talkNo commitment to continue.$150
50-minute session
Individual online therapy, shaped around your needs, experiences, and goals.
Book a therapy session50-minute online psychotherapy session.Insurance & Payment
Psychotherapy services may be eligible for reimbursement through extended health benefits, depending on your insurance provider and individual plan.
Payment is collected after your session, and a detailed receipt is provided for submission to your insurance company.
As services are provided by a Registered Psychotherapist (Qualifying), clients are encouraged to confirm their coverage with their insurance provider before booking.
Direct billing is not currently offered.
Examples of benefit providers only. These are not confirmed accepted insurers or insurance partners.
- Sun Life
- Manulife
- Canada Life
- GreenShield
- Desjardins Insurance
Before you book, check:
- Your individual insurance plan.
- Whether psychotherapy is covered.
- Whether your insurer accepts services from a Registered Psychotherapist (Qualifying).
- Any plan-specific reimbursement limits.
Insurance reimbursement
- Book your session
Book a 50-minute online psychotherapy appointment.
- Complete payment
Pay the session fee directly to the practice.
- Receive your receipt
After successful payment, receive a detailed receipt for your insurance claim.
- Submit to insurance
Submit your receipt through your insurer’s website or mobile application. Reimbursement depends on your individual benefits plan.
Questions about fees
Can I cancel or reschedule an appointment?
To cancel or reschedule, please contact Khaled. Cancellations with less than 24 hours’ notice and missed appointments are subject to a $75 fee. The fee is reviewed by the therapist and is not an automatic card charge.
How do booking and payment work?
Available times appear in the booking page. Sign in to book and manage your appointments. Individual sessions are $150; the introductory consultation is free. Online payment is available after the practice payment account is connected.
Will my insurance cover sessions?
Coverage varies by plan. Ask your insurer whether sessions with a Registered Psychotherapist (Qualifying) are covered before booking.
Insurance questions
Do you accept insurance?
Clients pay directly for their sessions and receive receipts they can submit to their insurance providers for potential reimbursement.
Can I claim therapy through Sun Life, Manulife, Canada Life, GreenShield, or Desjardins?
Coverage depends on your particular benefits plan and whether it includes services provided by a Registered Psychotherapist (Qualifying). Please confirm with your insurer before booking.
Do you offer direct billing?
Direct billing is not currently available.
When will I receive my receipt?
Your receipt becomes available once your payment has been successfully processed.
What if my insurance company refuses reimbursement?
Insurance coverage and reimbursement decisions are made by your insurer. Session fees remain the client’s responsibility.
Can I access older receipts?
Yes. Receipts for completed paid transactions can be downloaded from the secure client portal.